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  1. MXC Foundation
  2. Troubleshooting

Troubleshooting

General troubleshooting steps and who to contact

DataDash App

  • I can't login due to forgotten password or getting error: invalid email/password. What should I do?
  • My app shows "authentication failed: couldn't get claims/token does not exist at" error. What should I do?
  • My app shows the error message 'Bad State Element' or loading page
  • I'm seeing poor uptime percentage on the app. What should I do?
MXC Foundation